I want to thank all of you who have been reading the blog and checking here for whether we have doses of the H1N1 vaccine. It has already been a long “winter” for our staff at Bayshore Pediatrics. Our reception and nursing staff have gone above and beyond their roles to ensure that we can get the vaccine out as soon as possible. We must have a vaccine fairy for we have been lucky in our acquisition of this vaccine. We have had so many calls from families who see other pediatricians who choose not to get the vaccine or have not received it. It is hard to say no to these families, but we are trying to get it to all of our patients as quickly as possible.
Our front staff is fielding over 1000 phone calls a day. They are doing this while still trying to care for and get the patients who are sick, in to see us. Please remember to be patient. They are already stretched and doing as much as they can, so understand when your wait on the phone may be a little longer then normal or when they may say, “I’m sorry we don’t have the vaccine at this time.”
It would be great for their spirits to just say thank you to them. They often take the brunt of the phone calls from frustrated parents. Please let them that it is not only the physicians who appreciate what they are doing, but also you our patients and families. It will make their day a little easier to hear many thank yous.
And to you our patients, thank you for being patient and working with us during this busy time. Your child’s health is always our primary concern. By working together, we can all come through this difficult season healthy.